Last update: Jul 08 2020

PRIVACY STATEMENT

INTRODUCTION

This Privacy and Cookie Policy explains how we use the personal information we collect about you, via our website complying with applicable data protection and privacy laws globally.

 
DATA COLLECTION & USE

Covalco collects personal information from a range of individuals in the context of its business activities, including:

Users of our websites, portals and apps.

Job applicants.

Anyone who provides their personal information to us.

The types of personal information we may collect from you, includes:

Contact details such as your name, title, company name, job position, email address, telephone numbers and physical address.

Information disclosed by you in communications via telephone, letter, email, social media or in meetings

Information collected from due diligence questionnaires.

References and details of your education and employment history together with salary information and additional personal information as described in your CV if you are applying for a job.

We only use the personal information collected from you for legitimate business-related purposes, including:

To respond to queries or requests submitted by you

To process orders or applications submitted by you

To perform any contract between you and us

To manage accounts and records

To conduct clearance procedures

For demographic analysis and to personalize your web experience

To support our corporate social responsibility activities and company policies

To comply with any law or regulation

 

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Website.

 

OUR USE OF COOKIES

We collect certain personal information automatically through the use of "cookies." A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.

We use various types of cookies, including session cookies which improve your internet browsing experience and analytical cookies. We use analytical cookies to enable us to recognize and count the number of visitors to our Website and to see how visitors move around our Website. This helps us to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily.

To learn about what cookies and similar technologies are and how you can delete or reject cookies, we recommend that you visit the following third-party website: http://www.allaboutcookies.org/.

 

DISCLOSURE OF PERSONAL DATA

We may disclose your personal information, strictly for the following purposes:

To our marketing and sales partners and third-party providers who use your personal information to provide a service to us

If we decide to sell, we may share your personal information if required.

To respond to third party investigators, authorities or law enforcement bodies.

 

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION.

If you have registered or you have done business with us, we normally keep your personal information.

We may retain personal information about how you have used our Website for as long as we think it may be useful to us in order to improve the Website and develop our business. This may include for example, information about how you have used our Website;

We may also retain your personal information so that we can send you information about products, services and publications we think you may be interested in. You can "unsubscribe" to receiving such messages or tell us you are no longer interested;

We may retain your personal information in order to protect our legal rights, or those of third party, or to comply with the law; or

If you purchase products or services from us, we may retain your personal information for as long as we need to in order to provide you with after sales customers service, or for as long as we need to for compliance purposes in order to comply with our record keeping requirements.

Covalco does not sell, trade or rent your personal information, or use or disclose it for marketing purposes, and does not give or distribute it to any third parties except as described above.

 

SECURITY

We take data privacy seriously and we only use your personal information where we have a lawful basis for doing so, and only to the extent that we need to use it. Whilst we take appropriate technical and organizational measures to safeguard your personal information, no transmission over the internet can ever be guaranteed secure. You should always think carefully before providing or sharing information which you wish to keep private or confidential.

 

YOUR RIGHTS

You may, under certain circumstance and pursuant to applicable law, have the right to access the personal information we hold about you and ask for it to be rectified and deleted at any time. You can do so through the “Contact Us” page on our websites.

 

DATA RETENTION

We only hold your personal information for as long as necessary to fulfil the purposes for which it was collected, before making it non-identifiable or deleting it.

If you choose to unsubscribe from a service, then we may keep a list containing your details, so we know you have unsubscribed.

 

COMPLAINTS AND QUERIES

If you have any complaints, queries or questions about how we use your personal information, you may contact us using the contact details in our web site. We will then get in touch with you to see how we can help.

 

LINKS TO OTHER WEBSITES

Our websites may contain links to those of other third-party companies. These websites operate independently from our websites and are not subject to this Privacy Statement. You should review the privacy statements of those websites to determine how they use and protect personal data.

 

CHANGES TO THIS PRIVACY STATEMENT

We update and review this privacy statement periodically, refer to date at the top of this document.